Ongoing Support | Xtensive Web Design & Marketing

We’re always on hand to provide support to you and your business should you need it.

With your website up and running, it’s important to make sure that things are always running smoothly and to continue building on your successes. If you’re not comfortable with updating your website or just don’t have the time, we can provide ongoing support to you.

Whether it’s updating the content on your website, adding new features and plugins or adding new pages to your website, we can help you to continue building and improving your website.

You can request support on an ad-hoc basis or have a maintenance contract with us for a certain amount of hours each month – whatever is best for you, we are more than happy to accommodate.

Our ongoing support includes:

Site Security & Maintenance

Keeping your website up-to-date and secure is incredibly important. We complete weekly checks on your website to check for any updates on your platform, plugins and more.

Along with your site being hosted on our fast and secure server, you can rest easy knowing that your website is safe with us.

Website Backups

Your website security and integrity is vital for you as a trusted business, we regularly back up your website so that should there ever be a problem, we can restore your site back and have it up and running for you in no time.

Email Support

It’s always best for you to have an email address that matches your domain to give your business credibility and professionalism. We offer numerous email packages at fantastic prices which includes email support should you need it.

Setting up emails can be difficult especially with all the different email software out there. But not to worry, we are on hand to help you get set up whether that be on a PC, Mac, your phone or any other device.

Maintenance Contracts

With your website live, it’s important to always keep it up to date. If you don’t feel confident updating your website yourself, we will make minor website changes for you free of charge.

If you’re looking for some bigger or more regular changes to your website, we can either work with you on an ad-hoc basis or have a maintenance contract with a set amount of hours each month.

Check out some of our work

The Mishnish Hotel

Braehead Arena

Wet Wall Works

Strathmore Hotels

Kiddie Boutique By Claire

Frequently Asked Questions

Do you provide web hosting?

Yes, we provide premium web hosting to all of our clients. Based in UK data centres, our web hosting is super fast, super reliable and maintained by us so you don't have to worry about any web hosting issues.

How much does your web hosting cost?

The cost for web hosting depends on a number of factors including the size of your website and any specific requirements that you may have. Along with hosting, we also manage domains for you.

How much does a maintenance contract cost?

It depends on how many hours you're looking for and what the changes entail. Please contact us for more information.

What's the cost for emails?

For a standard mailbox, we charge £2.50 + VAT per month. This gives you 2GB of storage and we are more than happy to help you set up your email on your devices.

Ready to start your project

Whether you're looking for a new website, a website refresh or needing help with getting ranked on Google, we're here to help.

Let's Get Started